Frequently Asked Questions | Online Psychotherapy for Adults in Virginia, North Carolina, and Texas

Frequently Asked Questions about New Truth Counseling in Texas, North Carolina, & Virginia

  • After your free 15-minute phone consultation, I will send you some information to read over and fill out using a HIPAA compliant system. This allows us to really jump in during the first session. We will do an intake where I can fully understand your situation and what you hope to gain from therapy. We will discuss treatment approaches and agree on a plan.

  • I have daytime and evening availability after 11am. Let’s find a time that fits your schedule!

  • I provide online therapy services only to individuals across Virginia, North Carolina, and Texas via a secure telehealth platform.

  • I like to work on a weekly basis. Research suggests that more frequent therapy results in faster recovery compared to biweekly or monthly sessions. Here are a couple research articles you can check out if you’re curious!

    http://psycnet.apa.org/buy/2015-45474-001

    https://www.tandfonline.com/doi/abs/10.1080/10503307.2019.1566676

  • In ART therapy, eye movements are used to keep you relaxed enough to recall the core issue behind your struggle so your brain can do the work of resolving it. With my support, you are in the director’s chair to create a new image in place of the negative image that keeps you stuck. You do not need to discuss any details of your experience for ART to work. Please check out my ART page for more information!

  • My cash-pay fee is $150 for a 60-minute session.

  • For TX, I accept Aetna, Anthem EAP, Ascension (SmartHealth), Carelon Behavioral Health, Cigna, & Quest Behavioral Health.

    For VA, I accept Aetna, Anthem Blue Cross Blue Shield of VA, Anthem EAP, Carelon Behavioral Health, Cigna, Kaiser Permanente of the Mid Atlantic, Quest Behavioral Health, Sentara Health Plans, and Virginia Medicaid.

    I am pending insurances for North Carolina at this time.

    I can provide a superbill (a receipt) for possible insurance reimbursement / access to out of network benefits. People tend to use Thrizer, an app to submit these receipts.

  • 9/1/2025

    PLEASE READ THIS INFORMATION FOR CONSUMERS IN THE STATE OF TEXAS CAREFULLY AND IN ITS ENTIRETY.

    House Bill 4224 (89th Regular Session), which went into effect on Sept. 1, 2025, requires licensees to, per Section 181.105 of the Health and Safety Code, prominently post on their website and at any facility detailed instructions for a consumer to:

    • Request the consumer’s health care records from the licensee:

      • ​All records requests must be made in writing and sent to emily@newtruthcounseling.com or via mail (USPS, UPS, FedEx) sent to New Truth Counseling, PLLC at 510 S. Independence Blvd. Suite 200, Virginia Beach, VA 23452.

    • The Texas Behavioral Health Executive Council can be contacted through various modalities:

      • Website: www.bhec.texas.gov

      • In-person: I1801 Congress Ave., Ste. 7.300
        Austin, Texas 78701

      • Phone: (512) 305-7700

      • Investigations/Complaints 24-hour, toll-free system- (800) 821-3205

    • Or, through the Office of the Attorney General, file a consumer complaint.

I know you have more questions! Contact me today for a free 15-minute consultation for psychotherapy in Virginia, North Carolina, & Texas.

We’ll spend 15 minutes on the phone for psychotherapy in VA, NC, & TX and I’ll let you know if I can help you. If I’m not the right person, I’ll do my best to get you to the right person.

My specialties include Accelerated Resolution Therapy (ART), trauma and dissociative experiences, addiction, poor self-image, depression, and anxiety. I affirm and support autistics, ADHDers, and the LGBTQ+ community.